Whether you are paying the full cash price, or a part payment, remember to allocate your payment to the specific item you wish to pay off. Credit provided, subject to credit and account status by Shop Direct Finance Company Limited.Authorised and regulated by the Financial Conduct Authority.The letters will come from Very and you’ll see the email address displayed as [email protected]
Make sure that you thoroughly check through statements from the bank, building society or credit cards for unknown transactions.
Fully close accounts that you no longer want to use, and change the addresses on them when you move.
Avoid giving them out easily and store them in a secure location.
Destroy documents such as bank and other credit statements, household bills and receipts that may show your name, or other personal details.
If you think you have been the victim of identity theft, then you can take the following action: 1.
Contact our dedicated Identity theft team, where you will be assigned a personal case worker who will deal with the matter for you.
They can be contacted at: Identity Theft Team, Shop Direct Group Ltd, Thynne Street, Bolton, BL3 6AX Call us on Freephone 0800 0151 290 or alternatively you can contact us via secure webmail, in My Account. Apply for a copy of your personal credit report to ensure there are no unknown transactions or applications.
You can apply for your credit file from the following agencies: Equifax PLC Credit File Advice Centre PO Box 1140 Bradford BD1 5US Tel: 08 Experian Ltd Consumer Help Service PO Box 9000 Nottingham NG80 7WP Tel: 08 Callcredit Ltd Consumer Services Team PO Box 491 Leeds LS3 1WZ Tel: 08 Identity theft is where someone has obtained your personal details without prior knowledge or consent, with intent to obtain goods and services in your name.
You may receive emails claiming to have been sent by us with subjects such as: ‘Your account has been suspended’ or ‘Online account expired?