Customer service online has not always been so successful for businesses.
Its memory isn’t great, and it’s a little redundant, and repetitive, and redundant, and repetitive…
judge: If a tree falls in the woods but no one is around to hear it, does it make a sound? judge: If a bot generates an answer but there is no Turing test to judge it, did it speak at all? Katie: Can I ask you some questions about artificial intelligence? In fact, Rose’s voice is convincing enough that I think of her as “she” rather than “it.” And “she” is a sass monster.
The few bright spots that do exist in my memory, though, revolve around the three essential pillars: television, books, and AOL Instant Messenger. but really, no mistakes my grandmother couldn’t have made.
There were few things as satisfying as logging on to AIM and finding a Buddy List populated with the dorky screen names of dozens of my friends. Except, you know, for the human sandwich part.judge: What is the future of artificial intelligence?
Basically, ALICE’s job is to make natural conversation by taking cues from its human partner – for instance, it has coined responses for certain things like “what is your name? ” and other typical pieces of conversation that follow these patterns.
For anything ALICE doesn’t know, it will deflect – change the subject, ask an unrelated question, give a canned or cagey response.
Rose: Listening to how people talk to Siri on their iphones or electronic assistants at home, like Amazon’s Echo, I don’t hear humans being polite to these rudimentary A. Rose: That doesn’t seem a good sign for the future.
Katie: I also find her kind of monotone and uninteresting.
Here, I’m “judge.” I decided to start us off slow and simple.judge: What is the meaning of life?